aq888 Terms and Conditions
Please read these complete terms and conditions carefully before using the aq888 platform — detailed information about your rights, responsibilities, and protections is provided here.
1 Introduction and Applicability
These terms and conditions ("Terms") apply to the aq888 platform and all services provided under it. By accessing services through the aq888 website, mobile application, or any other channel, you are considered to have agreed to these terms and conditions.
aq888 is a reliable online gaming and sports betting platform operated for users in Bangladesh. We are committed to providing a secure gaming environment with SSL encryption and fair play guaranteed.
Acceptance of Terms
You are considered to have fully accepted these terms and conditions by performing any of the following actions:
- Creating an account or completing registration on aq888
- Logging in to the platform or using its services
- Participating in any game or placing a bet
- Completing a deposit or withdrawal transaction
- Accepting any bonus or promotion
2 Account Registration and Eligibility
Registration Eligibility
To open an account on aq888, you must:
- Be at least 21 years of age
- Provide accurate and valid information in your own name
- Have an active and valid email address
- Be a legal resident of Bangladesh
- Confirm that no previous aq888 account of yours has been closed or banned
Prohibited Activities
The following actions are strictly prohibited:
- Opening multiple accounts under the same person's name
- Registering using another person's identity
- Providing false or misleading information
- Operating an account on behalf of a minor
- Using bots or automated software
3 Deposit and Withdrawal Policy
aq888 ensures secure and fast financial transactions through Bangladesh's widely used payment methods. All transactions are protected by SSL encryption.
| Item | Details |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum Withdrawal | ৳500 |
| Withdrawal Time | 15 minutes to 2 hours |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
Important Payment Terms
- The name on the payment account must match the name registered on the aq888 account.
- The balance will be credited to the account immediately upon deposit.
- Use of third-party payment accounts is strictly prohibited.
- Verification may be required before a withdrawal request is processed.
- aq888 reserves the right to suspend transactions in the case of suspicious financial activity.
- Deposits and withdrawals must be made through the same method (where applicable).
4 Bonus and Promotion Terms
All bonuses and promotions on aq888 are provided under specific terms and conditions. By accepting a bonus, you are automatically considered to have agreed to these terms.
Welcome Bonus Terms
New members will receive a 150% bonus on the first deposit up to ৳10,000. To receive this bonus:
- Wagering requirement: you must place bets worth 20 times the bonus amount.
- The bonus is given only once at the time of the first deposit.
- If wagering is not completed within the specified time after receiving the bonus, the bonus will be cancelled.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering is completed.
- In the case of multiple accounts or fraudulent activity, the bonus will be cancelled and the account will be closed.
VIP and Cashback Program
aq888's VIP program has three tiers, with the weekly cashback benefit for each shown below:
- Bronze: up to 0.4% weekly cashback
- Silver: up to 0.8% weekly cashback
- Gold: up to 1.2% weekly cashback
You can advance to a higher tier based on your gaming activity and contributions. Cashback is paid out each week at a set time.
5 User Code of Conduct
Every member participating on the aq888 platform is required to follow the code of conduct below. These rules have been established to maintain a fair and safe gaming environment for everyone.
Permitted Activities
- Playing games honestly from your own account
- Managing your account with accurate and valid information
- Seeking support through live chat for any issues
- Enjoying games within your own financial limits
Prohibited Activities
- Using bots, scripts, or any automated tools
- Gaining fraudulent profits by exploiting the bonus system
- Exploiting platform vulnerabilities or bugs
- Colluding with other players
- Using the platform for money laundering
- Attempting to damage the reputation of the platform
6 Gaming Rules and Fair Play
All games on aq888 are operated on the basis of fair play principles. Game outcomes are determined impartially and no manipulation of any kind takes place.
Slots and Casino Games
- All slots games are supplied by world-class providers (Pragmatic Play, PG Soft, JILI, Spribe, and others).
- Game outcomes are determined through Random Number Generator (RNG) technology.
- If the internet connection is lost, the game will automatically resume and bets will be protected.
- If a game is cancelled due to a technical error, the bet amount will be refunded.
Sports Betting
- A bet cannot be changed after it has been placed.
- If an event is cancelled, the relevant bet amount will be refunded.
- Bets placed before an odds change will remain valid at the previous odds.
- Winnings may be withheld until the result is confirmed.
- Betting is available for all major tournaments including BPL, IPL, T20, and ICC.
7 Privacy and Data Protection
aq888 gives the highest priority to the protection of users' personal information. You can find complete details about data collection and use on our Privacy Policy page.
Data Collection and Use
- Information provided at registration is used for identity verification and service improvement.
- Financial information is kept secure through SSL encryption.
- Data is shared with third parties only when required by law.
- Information is not used for marketing purposes without the user's consent.
Account Security
- Keep your password confidential and do not share it with anyone.
- If you notice any suspicious activity, notify the support team immediately.
- Log out after each login session.
- Use a strong password — a combination of numbers and letters.
8 Responsible Gaming Policy
aq888 believes that gaming is an entertainment activity, not a source of income. We ask all players to play responsibly.
Setting Personal Limits
Follow the steps below to keep your gaming experience in check:
- Keep your bets within your means — never place bets with borrowed money.
- Do not place more bets to recover money you have lost.
- Gaming is entertainment — take a break after your set time.
- Do not let gaming interfere with your family or professional responsibilities.
- If needed, contact our support team to temporarily suspend your account.
9 Intellectual Property Rights
All content on the aq888 platform — logos, designs, software, graphics, text, databases, and other elements — is the exclusive property of aq888 and is protected by international copyright law.
Usage Restrictions
- Reproduction, distribution, or commercial use of aq888's content without prior permission is prohibited.
- Reverse engineering of the platform's software is prohibited.
- aq888's trademarks or brand name may not be used without authorisation.
- Using the platform for personal, non-commercial purposes is permitted.
10 Limitation of Liability
aq888 is always committed to providing reliable and uninterrupted service. However, aq888 will not be held liable in the following circumstances:
Situations of Exemption from Liability
- Losses caused by the user's own negligence or mistakes.
- If service is disrupted due to third-party software or network issues.
- Natural disasters, government restrictions, or other unavoidable circumstances.
- If a third party gains unauthorized access as a result of a platform security breach.
- Disruption to games or transactions due to loss of internet connection.
11 Account Suspension and Closure Policy
Closure by aq888
aq888 may suspend or permanently close any account for the following reasons:
- If the terms and conditions are violated
- If evidence of fraudulent activity is found
- If identity verification fails
- If money laundering is suspected
- If the account remains inactive for a long period
Closure by the User
You can also close your account yourself:
- Submit a request via 24/7 live chat
- Complete any pending withdrawals before closing
- Any active bonuses will be cancelled
- If there is a balance, it will be returned via an eligible withdrawal method
12 Changes and Dispute Resolution
Changes to Terms and Conditions
aq888 reserves the right to modify these rules and terms and conditions at any time. A notice will be provided on the platform before changes take effect. Continued use of the platform after changes will be considered acceptance of the new terms and conditions. Therefore, it is recommended to review this page regularly.
Dispute Resolution Process
If you have any dispute or complaint, please follow the steps below:
- Step 1: Contact our support team via 24/7 live chat.
- Step 2: If unresolved, send a detailed complaint by email: [email protected]
- Step 3: The aq888 authority will review the complaint and inform you of the decision.
- Step 4: On the final decision, aq888's decision will prevail.
13 Support and Contact
If you have any questions or confusion about these rules and terms and conditions, our support team is always ready to help.